We collect information from visitors to this website through the use of online forms and Contact Us web pages. We collect your details when you email us with an enquiry.
Use of personal information
We process personal information collected via this website for the purposes of:
- Providing information about products and services
- Providing and personalising our services
- Dealing with your enquiries and requests
Data Capture Information
We will send you information according to the preferences you submitted via our online form. If you would like to change these preferences at any point, please email us at email@example.com, or call us on 01608 810006. Alternatively, you can also write to the Client Services Manager, John Grain Associates Ltd, Con Brio, Crawborough Road, Charlbury, Oxfordshire, OX7 3TX.
Please note that your information may be used to send you details of those products or services that we offer that we have identified as likely to be of interest to you. This will be in accordance with any preferences that you indicated when you completed online form.
If at any point you would like to opt-out of receiving communications from us, or would like to change the channels (such as email or post) that we use to contact you, please contact us at firstname.lastname@example.org. You can also write to us at John Grain Associates Limited, Con Brio, Crawborough Road, Charlbury, Oxfordshire, OX7 3TX.
We will never share your data with third parties unless we are obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your explicit consent to do so.
Subject access requests
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to the Client Services Manager, John Grain Associates, Sheep Street, Charlbury, Oxfordshire, OX7 3RR. Please note that we reserve the right to charge a fee of up to £10 for any such request.
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area, although the data will always be held securely and in line with the requirements of GDPR data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies on www.allaboutcookies.org.
Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.org. Please note however that turning off cookies will restrict your use of our website.