At JGA, we understand that you need to leave a training course with skills you can put to good use straight away. Technique is what you’ll gain on one of our bespoke workshops, rather than a folder full of branded notes to gather dust on a shelf.

The type of training we offer is made to suit the ever-changing needs of charities large and small – it’s also designed to suit your needs rather than someone else’s. We don’t do off the shelf.

We have delivered successful in-house training in supporter care, thanking, In-memoriam giving, creativity and telephone fundraising. To find out more, give us a call.

JGA is excited to announce the launch of a brand new Supporter Experience Workshop due to launch in March 2020.

The Workshop shows you how to optimise supporter loyalty by defining the elements that make the best interactions across every supporter product and service. You will learn to understand just what to do to create the best possible experience with your supporters at every opportunity, increase donor loyalty, and ultimately reduce attrition rates.

In addition to our own external research across the voluntary and commercial sectors, JGA’s Secret Giver Scheme has provided us with three years of unique insights through tracking, benchmarking and evaluating over 40 supporter journeys. Be inspired, get creative and find out how you can create a memorable supporter experience by booking your place today.

For more information or to book your place click here